SINOPSIS: Teri manages to call CTU using a stolen cell phone. She and Jack have an emotional conversation, but her signal dies before the call can be traced. Nina and Tony find themselves facing a new boss, Alberta Green, as they continue to secretly help Jack. Palmer's political associates begin to sweat as Carl plans to take serious action against Keith's therapist. Jack uncovers a new name from the key card that may lead him to Gaines.